Very Poor
Traveller Type: family with young children
  : nothing
  : a fire happened in the middle of the night

Very Poor
Traveller Type: family with young children
  : It’s ocean view
  : We couldn’t get any clean towels or wash cloths because the lady who does the laundry was not there until Friday the day we life I book the 2rooms for 14 people and was only given a roll of toilet paper for each room to do us for 4 days so had to go buy my own the sofa bed was broke could not sleep on it I was charged another $200 to park a car because we was only allowed 1 car even though we had 14 PEOPLE the lady at front desk is so mean and rude

Very Poor
Traveller Type: family with young children
  : nothing except the view from the balcony
  : the staff, the facility was filthy room wasn’t cleaned, pool was closed and completely drained, over priced poor lighting and falling apart

Very Poor
Traveller Type: family with young children
  : Nothing everything was bad Dirty and Filthy.

Poor
Traveller Type: family with young children
  : location
  : Have stayed here in the past (twice) was so nice now it’s not taken care of & it shows very disappointing

Fair
Traveller Type: family with young children
  : Old outdated room Bathroom was not clean when I checked in

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : Best thing about the hotel was the view, upon arrival I used the rest room. After I washed my hands there was a flood in my room from a cracked pipe under the sink. They were very accommodating about switching the room although after they did, it rained and there was a leak near and electrical outlet. Over all quality was beneath the bar but the view was amazing and the so is the location over all I would say 5 outta 10.
  : The hotel

Fair
Traveller Type: family with young children
  : The ocean veiw.
  : Not enough parking, could not get enough towels had 6 of us only allowed 3 at a time. Beach access was always flooded. Mattress on pull out needs replaced was an inch thick. No daily housekeeping the floors were covered in sand by day 2. Elevator sounded like it needed maintenance. Door to balcony does not fully close. Couldnt use dresser drawers they would fall when opened. Pictures on line made the place look great. Not worth the money we spent when we had to buy our own towels to shower. Very disappointed will not be staying again.

Disappointing
Traveller Type: family with young children
  : the space was big. living room, kitchen, full bathroom, and bedroom. A door on bathroom, bedroom and a slide door on the living room I thought was great it gave every room privacy. The bathroom was huge and the water pressure was amazing. The beds in the bedroom were clean and comfortable. The things that really mattered were clean (tub, sinks, Toilet) the ac was great and I like it cold. The view was amazing 10th floor. The location of this place is great! The staff if you went to the office were nice. We found 1 housekeeping lady on our floor who was very nice did not speak English but used a translator app on her phone she was very pleasant and we got extra pillows and blankets right away. that was the only one we seen on our floor our entire stay 5days4 nights. the Elevator was good size and fast. weekday parking is nice. this property is ocean front and you are paying for that view and the big space!!
  : My main problem with this room was the balcony sliding door. there was no handle on the door and the door was hard to open/close. my boys could hardly get it and I could not at all. we reported that within 15 min of checkin and it was late so they said they would let them know in the morning. Every day we reported that to the office. as far as I know nobody ever came to look at it. the next day we went to dollar general and bought some lube to try to help it did a little bit. we just kept the door open when we were in the room and just closed the heavy curtain to keep ac in. closed the door when we left or went to bed , that was the part that was so disappointing. I want that view lol. There was a smell in the hallways and parking garage. The dumpsters are in the parking garage so I get that part. but the hallways ? carpet in living room and bedroom I thought was odd for beachfront property. I always pack cleaning stuff and clean everything as soon as I get there b4 I unpack. so the room not being spotless wasn’t a big deal to me. just would have been nice to have broom and or vacuum once or twice while we were there. The pool was not working and there was no water in it that I could see just a signed that said closed on the door. no mention when I reserved the room or on check in. that would have been nice to swim when it rained.